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Arkansas State Bank Department

The mission of ASBD is to maintain a legal and regulatory structure for Arkansas's financial industry. This structure provides the public with convenient, safe and competitive banking, which fosters economic development within this State. Our mission is accomplished through efficient allocation of available human and other resources existing in our Examination, Information Technology and Administrative Services Divisions.

How to Contact Us

For more information about the Arkansas State Bank Department you may contact us:

by email at:
by telephone (voice) at: (501) 324-9019
by fax at: (501) 324-9028
by regular mail addressed to:

Arkansas State Bank Department
#1 Commerce Way, Suite 303
Little Rock, Arkansas 72202

For General Information email: John Ahlen,   John Ashby

For Consumer Complaints email: John Ashby, Kevin Mosley, Gregg Qualls

NOTE:  The Arkansas State Bank Department regulates ONLY State Chartered banks.

If you have a complaint about a National bank, please click here.

For Financial Institution Applications email:  John Ashby

For Requests for Public Information email: John Ahlen

Our Jonesboro Office is located at 1817 Woodsprings Rd, in Jonesboro. The Jonesboro Regional Supervisor is Nathan Elliott. You may contact our Jonesboro office:

by email at:
by telephone (voice) at: (870) 972-1744 or (870) 972-1745
by regular mail addressed to:

Arkansas State Bank Department
2500 Alexander Dr., Suite C Box 147
Jonesboro, Arkansas 72401

Our Northwest Arkansas Office is located at 750 Mathias Drive, in Springdale.  The Northwest Arkansas Regional Supervisor is RD Jackson.  You may contact our Northwest Arkansas office:

by email at:
by telephone (voice) at: (479) 751-5543 or (479) 751-5674
by fax at: (479) 751-5815
by regular mail addressed to:

Arkansas State Bank Department
750 Mathias Drive
Springdale, Arkansas 72762-0739

The Great Seal of Arkansas

The State Bank Department was created by Act 113 of 1913. The Department is charged with regulating commercial banks with main offices in Arkansas. These 73 banks hold assets of over $158 billion as of September 30, 2023. The Department also is charged with supervising the bank holding companies of Arkansas state-chartered banks; state-chartered trust companies; regional and county industrial development corporations; industrial loan institutions; and capital development companies. The Department operates to ensure the safety and soundness of, and public confidence in, these institutions and organizations.

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