Skip to content
Consumer Complaints And Information

File A Complaint

Ideally, complaints will be addressed directly with the financial institution. In cases where this does not suffice, we are here to help.

Financial Education

There are many institutions and resources devoted to assisting with fraud prevention and financial information. Explore the collection.

FAQ

Do you have questions about the Arkansas State Bank Department or are you a consumer or financial institution looking for information? If so, explore our frequently asked questions.

Avoid Scams

The American Bankers Association has launched its #BanksNeverAskThat campaign to help consumers and small businesses recognize and avoid scams.

Virtual Currency Kiosks

Virtual currency kiosks, commonly referred to as Bitcoin Kiosks, allow users to engage in various cryptocurrency transactions.

Take Five Deep Dive: Check Fraud

Megan Kahlenberg, Vice President in the Supervision division at the St. Louis Fed, examines the ongoing threat of check fraud, revealing how suspicious activity reports have surged more than 400% since 2014 even as check usage declines nationwide.

Take Five Deep Dive: Confidence Scams

Doug Kerr, Vice President in the Supervision division at the St. Louis Fed, examines confidence scams—fraudulent schemes that exploit trust through a calculated three-stage process of building rapport, gaining control, and ultimately disappearing with victims’ assets.