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Consumer Complaints And Information
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File A Complaint

Ideally, complaints will be addressed directly with the financial institution. In cases where this does not suffice, we are here to help.

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Financial Education

There are many institutions and resources devoted to assisting with fraud prevention and financial information. Explore the collection.

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FAQ

Do you have questions about the Arkansas State Bank Department or are you a consumer or financial institution looking for information? If so, explore our frequently asked questions.

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Avoid Scams

The American Bankers Association has launched its #BanksNeverAskThat campaign to help consumers and small businesses recognize and avoid scams.

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Virtual Currency Kiosks

Virtual currency kiosks, commonly referred to as Bitcoin Kiosks, allow users to engage in various
cryptocurrency transactions.

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The State Bank Department was created by Act 113 of 1913. The Department is charged with regulating state-chartered commercial banks with main offices in Arkansas. These 70 banks hold assets of over $169 billion as of September 30, 2025. The Department also is charged with supervising the bank holding companies of Arkansas state-chartered banks; state-chartered trust companies; regional and county industrial development corporations; industrial loan institutions; and capital development companies. The Department operates to ensure the safety and soundness of, and public confidence in, these institutions and organizations.